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The quiet quitting scale: Development and initial validation.

Petros Galanis1, Aglaia Katsiroumpa1, Irene Vraka2

  • 1Clinical Epidemiology Laboratory, Faculty of Nursing, National and Kapodistrian University of Athens, Athens, Greece.

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|January 8, 2024
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Summary
This summary is machine-generated.

The new Quiet Quitting Scale (QQS) is a reliable and valid tool to measure employee quiet quitting. This brief, nine-item instrument effectively assesses detachment, lack of initiative, and motivation in the workplace.

Keywords:
employeesinstrumentquiet quittingscalevalidation

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Area of Science:

  • Workplace Psychology
  • Organizational Behavior
  • Psychometrics

Background:

  • The COVID-19 pandemic has reshaped workplaces, potentially increasing quiet quitting.
  • Quiet quitting, while not new, lacks a standardized measurement instrument.
  • There is a need for a valid tool to assess employee quiet quitting behaviors.

Purpose of the Study:

  • To develop and validate a reliable instrument for measuring quiet quitting among employees.
  • To create the Quiet Quitting Scale (QQS) with robust psychometric properties.
  • To provide a tool for assessing quiet quitting across diverse cultural contexts.

Main Methods:

  • Item generation through literature review and employee interviews.
  • Content and face validity assessments using expert review and cognitive interviews.
  • Exploratory and confirmatory factor analyses to establish the QQS factorial structure.
  • Concurrent validity assessed against burnout, job satisfaction, and turnover intention measures.
  • Reliability estimated using Cronbach's alpha, McDonald's omega, and other metrics.

Main Results:

  • A nine-item Quiet Quitting Scale (QQS) with three factors: detachment, lack of initiative, and lack of motivation.
  • Confirmatory factor analysis supported the QQS factorial structure.
  • Significant correlations between QQS and measures of burnout, job satisfaction, and turnover intention confirmed concurrent validity.
  • High reliability indicated by Cronbach's alpha (0.803) and McDonald's omega (0.806).

Conclusions:

  • The QQS is a brief, reliable, and valid instrument for measuring employee quiet quitting.
  • The scale demonstrates robust psychometric properties.
  • The QQS is recommended for use in various cultural settings to assess quiet quitting.