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Related Concept Videos

Barriers to Effective Communication II01:21

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The barriers to effective communication also include cultural barriers, semantic barriers, gender barriers, and time constraints.
Cultural barriers:
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Semantic barriers:
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Modeling, a key technique in therapy, uses observational learning to help clients acquire and practice new skills by watching therapists demonstrate desired behaviors. This approach, rooted in Albert Bandura's concept of vicarious learning, plays a significant role in therapeutic interventions for various psychological conditions, including social anxiety, ADHD, and depression.
Participant Modeling
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Focusing involves centering a conversation on a message's critical elements or concepts. Focusing is valuable if the talk is vague or patients begin to repeat themselves. Sometimes, when patients are asked about their symptoms, they may go off-topic and try to tell their entire life story. Respectfully, the nurse should bring the conversation back into focus.
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Therapeutic Communication01:30

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An interdisciplinary team includes many healthcare professionals working together and utilizing their skills, knowledge, and expertise to provide holistic and quality patient care. Here are a few more healthcare professionals.
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Training Student Pharmacists in Microaggressions and Gender Inclusive Communication.

Megan N Willson1, Cheyenne C Frazier1, Kimberly C McKeirnan1

  • 1Washington State University, College of Pharmacy and Pharmaceutical Sciences, Spokane, WA, USA.

American Journal of Pharmaceutical Education
|February 15, 2024
PubMed
Summary
This summary is machine-generated.

A microaggression and gender inclusive communication (MGIC) module improved student pharmacists' knowledge, comfort, and confidence in using gender-neutral language and addressing microaggressions. The training demonstrated its effectiveness in enhancing essential communication skills for patient care.

Keywords:
Gender inclusivityImplicit biasMicroaggressions

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Area of Science:

  • Pharmacy Education
  • Communication Skills Training
  • Health Equity

Background:

  • Microaggressions and non-inclusive language negatively impact patient care and learning environments.
  • Effective communication strategies are crucial for healthcare professionals, particularly in diverse patient populations.
  • There is a need for structured training on gender-inclusive communication and addressing microaggressions in pharmacy curricula.

Purpose of the Study:

  • To implement and evaluate a microaggression and gender inclusive communication (MGIC) module within a Doctor of Pharmacy program.
  • To assess the impact of the MGIC module on student pharmacists' knowledge, comfort, and confidence in gender-inclusive communication.
  • To evaluate student pharmacists' ability to address microaggressions and utilize inclusive language.

Main Methods:

  • A mandatory MGIC module was delivered, including training on microaggressions and gender-related terminology.
  • Pre- and post-module assessments measured student knowledge, confidence, comfort, and perceived importance of gender-inclusive care.
  • Qualitative review of training materials and statistical analysis (Mann-Whitney U, Fisher exact tests) were employed.

Main Results:

  • A statistically significant increase in student comfort and perceived importance of gender-inclusive care was observed post-module.
  • Student confidence in using gender-inclusive communication and addressing microaggressions significantly improved, with minor exceptions.
  • Knowledge assessment showed overall improvement, though not all changes reached statistical significance.

Conclusions:

  • The MGIC module effectively enhanced student pharmacists' knowledge, comfort, and confidence in gender-inclusive communication and addressing microaggressions.
  • The training highlighted the value and necessity of incorporating such modules into pharmacy education.
  • The findings support the integration of MGIC training to foster more inclusive healthcare environments.