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Evaluating a Workplace Violence Management Program and Nurses' Confidence in Coping With Patient Aggression
Sheryl A Emmerling1, Jeremy S McGarvey, Kaitlyn S Burdette
1Author Affiliations: Director of Clinical Practice and Research (Dr Emmerling), Senior Statistician (McGarvey), OSF HealthCare, Peoria, IL; and Manager of Professional Practice and Education (Burdette), OSF HealthCare Saint Elizabeth Medical Center, Ottawa, and OSF HealthCare Saint Paul Medical Center, Mendota, Illinois.
Nurse confidence in managing patient aggression did not significantly improve with a new prevention program. However, recent training and specific tools like the Violence Assessment Tool showed positive impacts.
Area of Science:
- Nursing
- Healthcare Management
- Workplace Safety
Background:
- Increasing patient aggression poses risks to nurses.
- Healthcare organizations are implementing violence prevention programs.
Purpose of the Study:
- Evaluate nurse confidence in managing patient aggression post-intervention.
- Assess the impact of a workplace violence prevention program.
Main Methods:
- Cross-sectional study in a Midwestern US healthcare system.
- Inclusion of clinical nurses caring for adult patients.
- Analysis of confidence levels related to training year and specific program components.
Main Results:
- In situ simulation plus standard training showed no significant overall confidence increase.
- Nurses trained in 2022 reported higher confidence than those trained in 2019.
- Use of the Violence Assessment Tool and post-alert debriefing correlated with increased confidence.
Conclusions:
- Factors beyond initial training influence nurse confidence in handling aggression.
- Targeted interventions like debriefing may be key to improving coping skills.
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