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Character-enabled improvisation and the new normal: A paradox perspective.

Dusya Vera1, Mary M Crossan2

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The COVID-19 pandemic created organizational paradoxes, but improvisation, especially when supported by individual character strengths like courage and humility, offers a path forward. This approach helps navigate the transition from the old normal to a new one.

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Charactercrisisimprovisationpandemicparadox

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Area of Science:

  • Organizational Behavior
  • Psychology
  • Pandemic Response

Background:

  • The COVID-19 pandemic intensified organizational paradoxes, fueled by nostalgia for the past and the need for future adaptation.
  • Individuals experience tension between the "old" normal and the necessity of creating a "new" normal.

Purpose of the Study:

  • To position improvisation as a key strategy for navigating pandemic-related organizational paradoxes.
  • To explore individual differences, specifically character strengths, that facilitate effective improvisation.
  • To examine the reciprocal relationship between character development and improvisation.

Main Methods:

  • Conceptual analysis positioning improvisation as a synthesis-type approach.
  • Exploration of individual differences influencing improvisational capacity.
  • Linking character dimensions to the practice and development of improvisation.

Main Results:

  • Improvisation serves as a synthesis-type approach to managing organizational paradoxes during the pandemic.
  • Strength of character and character-based judgment are crucial for enacting contexts, choosing to improvise, and effective improvisation.
  • Key character dimensions include courage, humility, temperance, transcendence, humanity, and collaboration.

Conclusions:

  • Improvisation is vital for individuals and organizations to navigate the paradoxes of the pandemic era.
  • Character strengths are foundational to an individual's ability to improvise effectively.
  • The practice of improvisation can, in turn, foster the development of essential character dimensions.