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Enhancing Annual Wellness Visits: A Pharmacy-Driven Quality Improvement Approach With Multidisciplinary Collaboration
Hanlin Li1, Michael De Francesco, Tincy Mathews
1Author Affiliations: Department of Pharmacy (Drs Li, Baratt, and De Francesco), Department of Health Information Management, Revenue Cycle NYQC (Dr Mathews and Mrs Singh), NewYork-Presbyterian, New York, New York, and Department of Medicine (Drs Evans and Jan), Columbia University Irving Medical Center, New York, New York.
None:
Annual wellness visits (AWVs) guide appropriate patient care through lifestyle modifications, medication intervention, or social assistance. We launched a quality improvement program to target Medicare beneficiaries as part of an Accountable Care Organization (ACO). Key stakeholders collectively implemented a process consisting of two cohorts: AWVs completed with the support of the pharmacy team or directly by providers. A standardized workflow for the pharmacy cohort involved the clinical pharmacists and pharmacy extenders, allowing a layered learning experience. The AWV completion rate was optimized with the interventions of the pharmacy team.
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