Understanding consumer attitudes towards second-hand robots for the home

Area of Science:

• Robotics and Human-Computer Interaction
• Consumer Behavior and Marketing
• Sustainable Technology and Circular Economy

Background:

• The increasing prevalence of domestic robots necessitates strategies to mitigate their environmental impact.
• Developing a secondary market for robotic systems is essential for reducing waste and promoting sustainability.
• Consumer acceptance is a key factor in the successful adoption of second-hand robotic products.

Purpose of the Study:

• To investigate consumer attitudes towards purchasing second-hand robots in the United Kingdom.
• To identify demographic factors influencing the acceptance of pre-owned robotic systems.
• To explore the potential for a circular economy within the domestic robotics industry.

Main Methods:

• A survey was conducted with participants in the United Kingdom to gauge their interest in second-hand robots.
• Consumer demographics and prior experience with electronic devices were analyzed.
• Purchasing interest was compared between new and second-hand robotic systems, with and without guarantees.

Main Results:

• Second-hand robots with guarantees garnered purchasing interest comparable to new robotic systems.
• Younger consumers (18-25 years old), women, and previous robot owners showed higher interest in both new and second-hand robots.
• Prior experience with other second-hand electronics did not significantly influence interest in pre-owned robots, suggesting unique market dynamics for robotics.

Conclusions:

• The robotics industry can foster a circular economy by developing certification standards for second-hand robots.
• The market for second-hand robots shares similarities with the smartphone market, offering valuable insights for industry development.
• Addressing consumer concerns, similar to those for other internet-enabled devices, can accelerate the acceptance of pre-owned robots and promote sustainability.