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Related Concept Videos

Patient-centered Care01:13

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Patient-centered care involves delivering care beyond inpatient hospitalization. Reflective practice can enhance a patient-centered approach. Reflective practice is a process of reasoning that considers all aspects of the present situation, including practicalities, learning from personal practice, and consideration of patient needs. Patients appreciate care decisions made while considering their input. Involving the patient in their care provides the patient with a sense of contribution rather...
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Techniques of therapeutic communication I: Active Listening, Sharing Observations, Validation, and Using Touch01:15

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The history of therapeutic communication can be traced back to Florence Nightingale, who emphasized the importance of developing trusting relationships with patients. She taught that the presence of nurses with patients results in therapeutic healing.
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Effective communication among healthcare professionals during hand-off reporting is essential to delivering safe and continuous patient care. Common professional interactions include reports to healthcare team members, hand-off, and transfer reports. Nurses routinely report information to other healthcare team members and also urgently contact healthcare providers to report changes in patient status.
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Hospitals-I01:28

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Hospitals offer medical and surgical care to the sick and injured, along with accommodation while they recover. At the same time, they also provide outpatient, emergency, psychiatric, and rehabilitation services to meet various community needs. In addition to providing medical care, hospitals also act as hubs for medical research and training. Hospitals use clinical procedures and evidence-based practice standards to deliver patient care. To deliver safe and efficient care, a nurse must stay up...
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Purpose of Health Records I01:11

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The vital purpose of health records is to provide a complete and accurate account of a patient's medical history, including communication, diagnostic and therapeutic orders, care planning, research, and quality review.
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Related Experiment Video

Updated: Jun 16, 2025

Digital Home-Monitoring of Patients after Kidney Transplantation: The MACCS Platform
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Tell Me More® As A Tool for Provider Connectedness With Hospitalized Patients: A Mixed-Methods Study.

Bryana Belin1,2, Ishi Aron1,2, Shyam Bhagat1,2

  • 1Northwell, New Hyde Park, NY.

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|August 19, 2024
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Summary

Tell Me More (TMM) can enhance humanistic connections between healthcare providers and patients. This tool may help reduce compassion fatigue and burnout in medical professionals.

Keywords:
burnoutcommunicationcompassion fatigueconnectionhumanismpatient-centered carepatient–provider relationship

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Area of Science:

  • Medical Education
  • Healthcare Management
  • Patient Experience

Background:

  • Healthcare professionals experience high rates of burnout and compassion fatigue.
  • These conditions negatively impact patient care quality.
  • The Gold Foundation developed Tell Me More (TMM) to foster humanistic connections.

Purpose of the Study:

  • To evaluate the impact of implementing Tell Me More (TMM) on a hospital unit.
  • To understand how TMM affects healthcare professionals' interactions and well-being.

Main Methods:

  • A mixed-method study involving 72 healthcare professionals.
  • Pre- and post-implementation surveys.
  • Semistructured interviews conducted after TMM implementation.

Main Results:

  • Three out of eight survey items showed significant changes.
  • Interview content analysis revealed four key themes: Connectedness to Patient, Separation of Person and Illness, Communication with Patient's Support Network, and Connectedness with Non-Verbal Patients.

Conclusions:

  • Tell Me More (TMM) is effective in strengthening provider-patient relationships within hospital settings.
  • TMM has the potential to mitigate compassion fatigue and burnout among healthcare providers.