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More, better feedback please: are learning analytics dashboards (LAD) the solution to a wicked problem?

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Learning Analytic Dashboards (LADs) offer real-time feedback in health professions education. However, this paper argues LADs are not just tools but political technologies shaping learners, with potentially ironic effects.

Keywords:
Digital dashboardsEducational technologyFeedbackHealth professions educationLearning analytics

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Area of Science:

  • Health Professions Education
  • Educational Technology
  • Sociology of Technology

Background:

  • Learner dissatisfaction with feedback quality and quantity is a persistent issue in health professions education (HPE).
  • Technological advancements, including Learning Analytic Dashboards (LADs), are increasingly adopted to provide automated, real-time feedback.
  • Existing literature often views LADs instrumentally, overlooking their sociopolitical dimensions.

Purpose of the Study:

  • To critically examine Learning Analytic Dashboards (LADs) beyond their technical function.
  • To reframe the discussion of LADs using theories of governmentality and technological societies.
  • To explore the political and agentic nature of LADs in shaping the health professions learner.

Main Methods:

  • Theoretical analysis using concepts from Miller and Rose's "technologies of government."
  • Application of Barry's theory of "Technological Societies."
  • Critical examination of the purpose, design, and deployment of LADs in HPE.

Main Results:

  • LADs are not merely benign tools but are inherently political and agentic technologies.
  • The design and deployment of LADs actively shape and govern the learner body in HPE.
  • This governance can lead to unintended and ironic consequences within the feedback process.

Conclusions:

  • A deeper, urgent scholarly examination of LAD practices and consequences in HPE is needed.
  • Moving beyond an instrumentalist view is crucial for understanding the full impact of LADs.
  • Recognizing the political nature of LADs can inform more ethical and effective feedback strategies in education.