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Beyond the Basics: Partnerships and Innovations for Empowerment to Address Workplace Violence, a Call to Action
Alaina Tellson1, Penny Huddleston, Kristine Powell
1Baylor Scott & White Health, Dallas, Texas (Dr Tellson, Mss Powell and Tolentino, and Messrs Cassity and Weller); Baylor Scott & White Medical Center, Irving, Texas (Dr Huddleston); and Baylor Scott & White All Saints Medical Center, Fort Worth, Texas (Dr Vaughn).
Implementing a comprehensive workplace violence (WPV) program significantly reduced WPV incidents in healthcare settings. This initiative led to a 44% decrease in physical violence reports and overall WPV reduction.
Area of Science:
- Healthcare Management
- Occupational Safety
- Public Health
Background:
- Workplace violence (WPV) is a growing crisis in healthcare settings nationwide.
- A safe and respectful work environment is crucial for achieving zero preventable harm.
Purpose of the Study:
- To implement and evaluate a comprehensive workplace violence program in a large healthcare system.
- To reduce the incidence of violence, aggression, and disruptive behaviors.
Main Methods:
- A "Safety in the Workplace" initiative was developed to raise awareness and provide tools for WPV identification, response, and reporting.
- A 6-month pilot of a WPV bundle was conducted.
Main Results:
- A 44% reduction in physical violence reports was observed during the pilot program.
- A 44% reduction in reported incidents of WPV was achieved.
- Overall WPV decreased by 10% from June 2020 to June 2021.
Conclusions:
- Comprehensive WPV programs are effective in reducing violence in healthcare.
- Proactive strategies for recognition, management, and reporting are essential for a safe healthcare environment.
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