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Supporting clinicians post exposure to potentially traumatic events: Emergency department peer support program
Belinda Carne1,2, Jeremy Furyk1,2
1University Hospital Geelong, Barwon Health, Geelong, Victoria, Australia.
Emergency Medicine Australasia : EMA
|October 14, 2024
Summary
Emergency department (ED) doctors highly value a peer support program (PSP) implemented in 2017. This program helps staff cope with traumatic events common in their work environment.
Area of Science:
- Emergency Medicine
- Occupational Health
- Psychology
Background:
- Emergency departments (EDs) expose staff to frequent traumatic events.
- Interest in peer support programs (PSPs) has surged, particularly post-COVID-19.
- A PSP was established at University Hospital Geelong (UHG) ED in 2017.
Purpose of the Study:
- To detail the implementation of a PSP in an ED setting.
- To provide a replicable model for other institutions.
- To evaluate staff feedback on the PSP's effectiveness.
Main Methods:
- A peer support program was implemented in the UHG ED.
- A survey was distributed to ED doctors to gather feedback.
- Response rate was 31.25% (30 out of 96 emails).
Main Results:
- The survey yielded a range of feedback from ED doctors.
- The data indicates a positive reception to the PSP.
- Specific feedback details are available from the survey responses.
Conclusions:
- ED doctors perceive significant value in the implemented PSP.
- The PSP is a well-regarded resource for staff well-being.
- Findings support the continued use and potential expansion of such programs.
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