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Related Experiment Video

Updated: Jun 10, 2025

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Descriptive norms can "backfire" in hyper-polarized contexts.

David G Rand1, Erez Yoeli1

  • 1Sloan School of Management, Massachusetts Institute of Technology, 100 Main Street, Cambridge, MA 02142, USA.

PNAS Nexus
|October 16, 2024
PubMed
Summary
This summary is machine-generated.

Social norm interventions can backfire in polarized contexts. Learning about outgroup behavior, like mask-wearing during COVID-19, unexpectedly increased mask intention among Biden supporters when Trump supporters did not wear masks.

Keywords:
descriptive normspolarizationpublic health messagingsocial norms

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Area of Science:

  • Social Psychology
  • Behavioral Economics
  • Public Health Interventions

Background:

  • Descriptive social norms interventions aim to influence behavior by highlighting common actions.
  • Hyper-polarized contexts, such as mask-wearing during the COVID-19 pandemic, may alter norm intervention effectiveness.

Purpose of the Study:

  • To investigate the impact of descriptive social norms on behavior in a politically polarized context.
  • To examine the effect of learning about outgroup behavior on ingroup members' intentions.
  • To explore the underlying mechanisms driving social norm effects and potential backfire.

Main Methods:

  • Four experiments were conducted, focusing on mask-wearing intentions during the COVID-19 pandemic among Biden supporters.
  • Interventions involved informing participants about the mask-wearing behaviors of outgroup members (Trump supporters).
  • A control condition examined dishonesty in a coin-flipping task within a non-polarized context.

Main Results:

  • A descriptive social norm 'backfire' effect was observed: Biden supporters increased mask-wearing intentions upon learning most Trump supporters did not wear masks.
  • This backfire effect was linked to changes in perceptions of ingroup members' disapproval of non-mask-wearing.
  • In a non-polarized context, the traditional descriptive norm effect was observed.

Conclusions:

  • Descriptive social norm interventions can be counterproductive in highly polarized environments.
  • Understanding ingroup-outgroup dynamics is crucial for designing effective behavior change strategies.
  • Publicizing outgroup antisocial behavior may be beneficial for promoting prosocial actions in polarized settings.