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Monitored and Cared for at Home? Privacy Concerns When Using Smart Home Health Technologies to Care for Older Persons
Yi Jiao Angelina Tian1, Vanessa Duong1, Eike Buhr2
1Institute for Biomedical Ethics, University of Basel, Bernoullistrasse, Basel, Switzerland.
Smart home health technologies (SHHTs) raise privacy concerns for elder care. Participants worried more about sensors and wearables than robots, highlighting risks to physical, psychological, and informational privacy.
Area of Science:
- Gerontology
- Health Informatics
- Sociology of Technology
Background:
- Growing challenges in elder care necessitate innovative solutions.
- Smart home health technologies (SHHTs) offer potential for caregiving support.
- Ethical considerations, particularly privacy, are paramount with SHHT adoption.
Purpose of the Study:
- To distinguish privacy concerns related to SHHTs in elder care.
- To analyze privacy concerns across different technology types and conceptual dimensions.
Main Methods:
- Sixty semi-structured interviews with older persons and caregivers in Switzerland.
- Inductive coding of privacy-related data.
- Thematic sorting into four privacy dimensions (physical, psychological, social, informational) and by technology type.
Main Results:
- Wearables and ambient sensors elicited greater privacy concerns than robotic technologies.
- Informational privacy concerns focused on data collection and misuse.
- Physical privacy was impacted by sensor installation, while psychological privacy was affected by alerts and obtrusive technology presence.
Conclusions:
- This study is among the first to empirically stratify multi-faceted privacy concerns in elder care SHHTs.
- Findings can guide end-users in selecting technologies and balancing privacy with other values.
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