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Oncology Clinicians' Perspectives of a Remote Patient Monitoring Program: A Multi-Modal Case Study Approach.

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Remote patient monitoring (RPM) is valued by clinicians for symptom management, but workflow integration and technical improvements are needed. Enhancing RPM usability requires addressing clinician and patient constraints for better oncology care.

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Area of Science:

  • Oncology
  • Digital Health
  • Healthcare Workflow

Background:

  • Remote patient monitoring (RPM) enhances patient access and provider communication.
  • Limited understanding exists regarding RPM usability and workflow impact from clinician perspectives in US cancer centers.

Purpose of the Study:

  • To explore the usability and functionality of RPM applications.
  • To understand oncology clinician perceptions and experiences with RPM for post-discharge patients.

Main Methods:

  • Survey administered to 30 clinicians managing RPM patients (March-October 2021).
  • Qualitative interviews conducted with 5 clinicians (November 2021-February 2022).

Main Results:

  • Clinicians found RPM easy to use and learned, validating symptom alerts.
  • Identified areas for improvement include digital alert reporting and workload impact.
  • Interviews revealed themes of clinician/patient constraints and program enhancement suggestions, detailing technical/functional limitations.

Conclusions:

  • Clinicians recognize RPM's value in symptom management and provider engagement.
  • Recommendations include incorporating patient symptom feedback and improving home monitoring device technical support.