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Updated: Jul 18, 2026

Using Visual and Narrative Methods to Achieve Fair Process in Clinical Care
Published on: February 16, 2011
Introduction: Why a Special Focus on Mental Health and Substance Use?
1Ruby Brown, has served in executive roles across multiple provinces and territories. She has spearheaded projects from laying the groundwork for healthcare organizations to navigating complex negotiations between governments and driving innovative advancements in mental health. As a principal of Mandala Management Inc., she offers strategic insights and operational guidance to enhance organizational effectiveness and contributes to government-initiated assessments of healthcare systems.
Abstract:
Mental health and substance use have a long history of recurring cycles of reform across the globe. These reforms are often driven more by shifts in economic conditions, social ideologies, political climates and technological advancements than by design from within the fractionated mental health sector. Progress has been hindered by difficulty in fully conceptualizing the complex, multi-faceted nature of these issues, as well as by stigma, insufficient research and a lack of information. Additionally, there has been a dangerous complacency stemming from the misconception that these conditions are personal and/or moral failings.
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