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Aligning practitioner's perception: Empowering MAST framework for evaluating telemedicine services.

Ayesha Parvez1, Javeria Saleem1, Muhammad Ajmal Bhatti2

  • 1Department of Public Health, University of the Punjab, Lahore, Pakistan.

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|November 14, 2024
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Summary

Healthcare practitioner perception is key to telemedicine compatibility. Understanding factors like technology ease and patient safety enhances its integration into healthcare systems.

Keywords:
Healthdigital healtheHealthhealth informaticstelehealthtelemedicine

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Area of Science:

  • Healthcare Technology
  • Digital Health
  • Medical Informatics

Background:

  • Telemedicine adoption surged during the COVID-19 pandemic as a digital alternative to in-person healthcare.
  • The Model for Assessment of Telemedicine requires evaluation for enhanced effectiveness and scope.
  • Assessing telemedicine compatibility is crucial for its successful integration into healthcare systems.

Purpose of the Study:

  • To evaluate telemedicine compatibility from the perspective of healthcare practitioners.
  • To enhance the Model for Assessment of Telemedicine by incorporating practitioner insights.
  • To identify key factors influencing telemedicine adoption and effectiveness.

Main Methods:

  • A cross-sectional survey using an online questionnaire was administered to 248 healthcare practitioners.
  • Participants were purposively sampled from telemedicine portals in the public sector.
  • Data were analyzed using descriptive analysis and Monte Carlo Feature Selection.

Main Results:

  • Healthcare practitioner perception significantly influences telemedicine compatibility.
  • Key factors include integration with the healthcare system, patient facilitation, technology ease, capacity building, ethical integrity, outcome assessment, and communication.
  • Patient satisfaction, resource preservation, practitioner satisfaction, digital connectivity, user-friendliness, and patient safety were identified as highly important variables.

Conclusions:

  • Healthcare practitioner perception and its associated variables are critical for determining telemedicine compatibility.
  • These factors exhibit interdependencies and multifaceted interactions that influence system integration.
  • The findings recommend incorporating practitioner perception into the Model for Assessment of Telemedicine framework.