Knowledge sharing: nurse managers' practices

Area of Science:

• Nursing Management
• Organizational Behavior
• Knowledge Management

Background:

• Knowledge sharing is crucial for effective nursing practice and patient care.
• Understanding how knowledge is shared within public hospital nursing departments is essential for improving healthcare delivery.
• Current management practices for knowledge sharing in nursing require analysis.

Purpose of the Study:

• To analyze the development of management practices for knowledge sharing in public hospital nursing.
• To identify the methods and strategies employed by nurse managers to facilitate knowledge exchange.
• To understand the role of management in fostering a culture of knowledge sharing.

Main Methods:

• Qualitative research approach.
• Conducted semi-structured interviews with 15 nurse managers across six public hospitals.
• Data analysis using content analysis and a model for workplace knowledge sharing.

Main Results:

• Knowledge sharing in nursing encompasses intra- and extra-organizational training (courses, events).
• Digital communication tools (media, social networks) facilitate knowledge exchange.
• Individual and collective professional contact during service delivery (experiences, feedback) is key.

Conclusions:

• Knowledge sharing is highly relevant to nursing work and patient outcomes.
• Effective knowledge sharing occurs through daily, person-to-person interactions.
• Nurse managers must strategically plan and implement knowledge-sharing processes.