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Improving Access to Early Developmental Evaluation in Academic Primary Care Centers.

Zeina M Samaan1, Pamela Williams-Arya2, Kristen Copeland1

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Early intervention for developmental disorders (DDs) is crucial. A new scheduling process doubled the rate of children aged 3-5 completing developmental evaluations within 90 days, improving access to care.

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Area of Science:

  • Pediatrics
  • Developmental Psychology
  • Health Services Research

Background:

  • Developmental disorders (DDs) affect 1 in 6 US children, with early identification and treatment significantly improving outcomes.
  • Disparities in DD diagnosis lead to inequitable access to crucial developmental services during critical neuroplasticity periods.
  • Improving access to developmental evaluations for preschool-aged children (3-5 years) is essential for timely diagnosis and intervention.

Purpose of the Study:

  • To enhance access to developmental and behavioral pediatrics (DBP) clinics for children aged 3-5 experiencing developmental delays.
  • To increase the percentage of children who schedule and complete an initial DBP visit within 90 days from 20% to 40%.

Main Methods:

  • Utilized the Institute of Health Improvement model, including failure modes and effects analysis, a key driver diagram, and plan-do-study-act cycles.
  • Implemented an expedited, collaborative referral and scheduling process between general pediatric clinics and DBP stakeholders.
  • Incorporated additional interventions such as reminder notifications and calls for missed appointments.

Main Results:

  • The percentage of referred patients who scheduled and completed their initial DBP visit within 90 days increased from 20% to 40%.
  • DBP clinicians identified children with global developmental delay and/or autism spectrum disorder for further specialized testing.
  • The quality improvement initiative successfully improved access to developmental evaluations.

Conclusions:

  • Quality improvement methodologies, focusing on flexible scheduling within the medical home, can effectively improve access to developmental evaluations.
  • This approach addresses disparities and ensures timely diagnosis and treatment for preschool-aged children at risk for developmental delays.
  • Enhanced access to DBP services facilitates better developmental outcomes for young children and their families.