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How does live streaming affect tourists' intention - a psychology theory perspective.

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Live streaming usefulness, authenticity, and interactivity enhance tourist telepresence and trust, positively influencing travel decisions. This research explores destination live streams

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Area of Science:

  • Tourism Marketing
  • Digital Communication
  • Consumer Behavior

Background:

  • Live streaming is an emerging experiential approach in tourism.
  • It significantly influences tourist decision-making processes.
  • Understanding the psychological mechanisms is crucial.

Purpose of the Study:

  • To validate the impact of usefulness, authenticity, and interactivity of destination live streams on tourist decision-making.
  • To examine the mediating roles of telepresence and trust.
  • To apply the Stimulus-Organism-Response (S-O-R) theory.

Main Methods:

  • Quantitative analysis using survey questionnaires from 274 valid data points.
  • Structural Equation Modeling (SEM) was employed using SPSS 26.0 and Amos 28.0.
  • The study operationalized live stream attributes as stimuli, telepresence and trust as organism, and travel decisions as response.

Main Results:

  • Interactivity and authenticity positively influence tourists' telepresence.
  • Usefulness, interactivity, and authenticity positively affect perceived trust.
  • Telepresence and trust mediate the relationship between live stream attributes and travel decisions.

Conclusions:

  • Destination live streams' usefulness, authenticity, and interactivity are key external stimuli.
  • These factors enhance telepresence and trust, ultimately driving travel decisions.
  • The study contributes to understanding live streaming's role in the tourism sector.