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Usability and optimization of online apps in user's context.

M Waseem Iqbal1,2, Khlood Shinan3, Shahid Rafique Shahid Rafique4

  • 1Faculty of Artificial Intelligence (FAI), Universiti Teknologi Malaysia, Jalan Sultan Yahya Petra, Malaysia.

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Summary
This summary is machine-generated.

OptiFlow is a new framework for usability evaluation and optimization. It combines heuristic evaluation with a web platform and 240 guidelines to improve user experience in online applications.

Keywords:
HCIOptiFlowText miningUsability assessment

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Area of Science:

  • Human-Computer Interaction
  • Software Engineering
  • Web Development

Background:

  • Usability evaluation is crucial for optimizing user experience in online applications.
  • Existing methods may lack comprehensive assessment and prioritization capabilities.
  • A structured approach is needed for systematic usability analysis and enhancement.

Purpose of the Study:

  • To introduce the OptiFlow framework for usability evaluation and optimization.
  • To present a novel approach combining heuristic evaluation with a web-based platform.
  • To provide a structured method for assessing and improving user experiences in digital interfaces.

Main Methods:

  • Developed the OptiFlow framework with components: user, website, web service, and library.
  • Compiled 240 usability guidelines across 15 categories, assigning 'Green', 'Amber', or 'Red' implementation levels.
  • Integrated guidelines into an SQL database and used an 'execute' function for systematic website adherence assessment.

Main Results:

  • The framework systematically assesses website adherence to guidelines, yielding True, False, or Null outcomes.
  • Usability assessment outcomes are presented via categorized and prioritized data views.
  • Implementation levels (Green, Amber, Red) facilitate efficient prioritization of high-concern usability issues.

Conclusions:

  • OptiFlow offers an innovative approach to usability evaluation and optimization.
  • The framework fosters enriched user experiences and finely tuned digital interfaces.
  • OptiFlow enables proactive user experience enhancement in the evolving digital landscape.