Self-confidence, communication skills, and a solution-focused approach in organ transplantation coordinators:...

The acquisition of communication skills, which form the basis of solution-focused thinking, also develops self-confidence in organ transplantation coordinators, enabling them to plan appropriate care in the organ donation process. The aim of this study was to determine the levels of self-confidence, communication skills, and solution-focused approaches in organ transplantation coordinators.

A descriptive and correlational study. The study was conducted with 203 organ transplantation coordinators in Türkiye between August and September 2023. The data were collected using a personal information form, the self-confidence scale, the communication skills scale, and the solution-focused inventory.

A positive, weak correlation was determined between the solution-focused inventory and communication skills (r=0.261, p<0.001) and self-confidence (r=0.269, p<0.001), and a positive high-level correlation was determined between communication skills and self-confidence (r=0.811, p<0.001). Self-confidence (β=0.614) and the solution-focused approach inventory (β=0.076) explained 65.6% of the communication skills (corrected R²=0.656).

The solution-focused approach and self-confidence were found to increase the communication skills of the organ transplantation coordinator.