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National Survey on Essential Communication Skills to Address Language Demands in Canadian Nursing Practice
Eunice Eunhee Jang1, Maryam Wagner2, Jeanne Sinclair3
1Ontario Institute of Studies in Education/University of Toronto, Toronto, Canada.
This study identified essential communication skills for Canadian nurses, developing a framework to improve training and healthcare delivery. The findings highlight consistent language demands across various nursing roles and settings.
Area of Science:
- Nursing Practice
- Healthcare Communication
- Professional Development
Background:
- Effective communication is vital for safe healthcare delivery and positive patient interactions.
- Nurses require specific communication skills to navigate diverse clinical environments and patient needs.
- Existing frameworks for nursing communication skills in Canada are limited.
Purpose of the Study:
- To identify and define key communication skills essential for Canadian nursing practice.
- To develop a comprehensive framework for nursing communication demands.
- To inform the creation of targeted educational curricula and professional development programs.
Main Methods:
- Quantitative, nationwide survey research.
- Exploratory and confirmatory factor analysis to identify underlying skill dimensions.
- Multiple regression analyses to assess demographic and contextual influences.
Main Results:
- Key dimensions of effective communication skills in nursing were identified.
- Demographic and contextual factors had a minor impact on perceived skill importance.
- Language demands appear relatively consistent across different nursing roles and settings.
Conclusions:
- A novel framework for Canadian nursing communication demands has been established.
- This framework supports the development of tailored curricula, assessments, and policies.
- The study provides a foundation for enhancing nursing communication training and improving health outcomes.
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