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Improving the Effectiveness of Workplace-based Assessment for Pharmacy Interns, An Evaluation Study
Hayley Croft1, Josephine Maundu1, Kirstie Galbraith1
1College of Health, Medicine and Wellbeing, University of Newcastle, Callaghan, Australia.
American Journal of Pharmaceutical Education
|March 20, 2025
Summary
Workplace-based assessment (WBA) tools, including entrustable professional activities (EPAs), improve pharmacy intern learning and feedback. While increasing workload, these WBA tools offer significant value in training.
Area of Science:
- Pharmacy Education
- Competency-Based Assessment
- Workplace Learning
Background:
- Competency-based education necessitates reliable workplace-based assessment (WBA) tools for pharmacy graduates.
- Australia introduced a WBA toolkit, including entrustable professional activities (EPAs), case-based discussions, and in-training assessments, for intern pharmacists.
Purpose of the Study:
- To explore the impact of WBA tools on intern learning, feedback, intern-preceptor relationships, and workload.
- To evaluate the effectiveness of EPAs, case-based discussions, and in-training assessments in pharmacy intern training.
Main Methods:
- Anonymous cross-sectional surveys of interns, preceptors, and program providers.
- Thematic analysis of qualitative data from focus groups and interviews.
- Descriptive statistics for survey data.
Main Results:
- High participant satisfaction with WBA tools was reported.
- Key themes included enhanced workplace learning, feedback quality, performance assessment, consistent expectations, reflective practice integration, and workload management.
- Managing workload emerged as a significant challenge for both interns and preceptors.
Conclusions:
- WBA tools demonstrably improved feedback quality and supported workplace learning and performance assessment for pharmacy interns.
- Despite increased workload for learners and supervisors, the overall benefits and value of WBA tools were found to outweigh the challenges.
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