Patient Experiences with Virtual Nursing: A Qualitative Survey

Area of Science:

• Nursing
• Health Informatics
• Patient Experience Research

Background:

• Virtual nursing is an emerging care delivery model.
• It leverages telehealth technologies for remote patient care.
• Experienced nurses provide services like admission assessments and discharge education virtually.

Purpose of the Study:

• To explore patient experiences with virtual nursing.
• To understand patient perceptions of virtual nursing for admission and discharge.
• To identify factors influencing patient acceptance and satisfaction.

Main Methods:

• Qualitative study design.
• Analysis of patient quotes regarding virtual nursing interactions.
• Focus on experiences during hospital admission assessments and discharge education.

Main Results:

• Predominantly neutral to positive patient experiences reported.
• Only 13% of patient quotes indicated negative sentiment.
• Identified key themes in patient acceptance, perceived advantages, and overall perceptions.

Conclusions:

• Virtual nursing is generally well-received by patients.
• Telehealth-based nursing models show promise for enhancing patient care access and delivery.
• Further research can optimize virtual nursing implementation based on patient feedback.