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Mobile Health Technology in Physiotherapy and Occupational Therapy for People with Multiple Sclerosis: An Exploratory
Stefan Tino Kulnik1, Belinda Böhm2, Isabel Höppchen1
1Ludwig Boltzmann Institute for Digital Health and Prevention, Salzburg, Austria.
Studies in Health Technology and Informatics
|April 24, 2025
Summary
The MS Active App shows promise for improving multiple sclerosis (MS) self-management in Austria. User feedback indicates good usability and acceptance, with suggestions for future enhancements.
Area of Science:
- Neurology
- Digital Health
- Rehabilitation Medicine
Background:
- Mobile health (mHealth) technology can enhance therapy adherence and self-management for individuals with multiple sclerosis (MS).
- Currently, a lack of mHealth solutions specifically designed for the Austrian context exists for MS patients.
Purpose of the Study:
- To evaluate the usability, user experience, and acceptance of the Swiss "MS Active App" within an Austrian setting.
- To identify transferable requirements and design implications for adapting mHealth tools for Austrian individuals with MS.
Main Methods:
- Nine individuals with MS utilized the MS Active App during their physiotherapy and occupational therapy sessions over one week.
- Data were gathered through standardized questionnaires, user diaries, qualitative patient interviews, and therapist focus group discussions.
Main Results:
- Participants with MS and their therapists reported generally good usability, user experience, and acceptance of the MS Active App.
- Qualitative feedback provided specific improvement suggestions, offering insights for future development and implementation.
Conclusions:
- The MS Active App presents a viable mHealth solution for individuals with MS in Austria.
- Incorporating user-suggested improvements is crucial before practical implementation in the Austrian healthcare system.

