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Learning Together From Uncertainty: An Evaluation of Practice Inquiry Groups in a Nationwide Primary Care Practice
Gurpreet Dhaliwal1,2,3,4, John Penner1,2,3,4, Meg Scott1,2,3,4
1Dr. Dhaliwal: Medical Service, San Francisco VA Medical Center and Professor of Medicine, University of California, San Francisco, CA, USA.
Practice inquiry (PI) enhances primary care clinicians' knowledge, management skills, and comfort with uncertainty. Clinicians value PI for peer support, system insights, and improved patient relationships, suggesting areas for program enhancement.
Area of Science:
- Primary Care Medicine
- Medical Education
- Healthcare Management
Background:
- Practice inquiry (PI) is a structured discussion method for primary care clinicians.
- It aims to help clinicians explore uncertainty and learn from challenging cases.
- Understanding clinician value of PI can guide implementation of collaborative discussion formats.
Purpose of the Study:
- To evaluate clinician perceptions of Practice Inquiry (PI) in a large, nationwide primary care setting.
- To identify valued aspects of PI among primary care clinicians and facilitators.
- To gather recommendations for improving PI sessions and organizational support.
Main Methods:
- A survey was administered to primary care clinicians and facilitators.
- Data collected from 296 participants and 69 facilitators.
- Response rates were 61% for participants and 75% for facilitators.
Main Results:
- Over 70% of respondents reported enhanced knowledge and management skills.
- Respondents felt more comfortable managing uncertainty.
- Valued aspects included peer validation, reassurance, health system information, and insights into reasoning and patient-clinician relationships.
Conclusions:
- PI is perceived positively by primary care clinicians, enhancing skills and comfort with uncertainty.
- Peer support and practical insights are key benefits.
- Improvements suggested include case follow-up and enhanced facilitator training, informing future program development.
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