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Medical communication, physicians' adjustment, and therapeutic relationships: exploring potential mechanisms
Ana C Alves-Nogueira1, Cláudia Melo1,2, Maria Cristina Canavarro1,2
1Center for Research in Neuropsychology and Cognitive and Behavioral Intervention, Faculty of Psychology and Educational Sciences, University of Coimbra, Coimbra, Portugal.
Medical communication competence (MCC) training can improve physician well-being and patient relationships by addressing barriers to compassion and emotion regulation. This approach benefits both individual physicians and healthcare quality.
Area of Science:
- Medical Education
- Psychology
- Healthcare Communication
Background:
- Physician psychological adjustment and therapeutic relationships are influenced by medical communication competence (MCC).
- Understanding the mediating roles of compassion barriers and expressive suppression is crucial.
Purpose of the Study:
- To analyze the associations between MCC, physician psychological adjustment (burnout, flourishing), and therapeutic relationships.
- To investigate the indirect effects of barriers to compassion and expressive suppression in these relationships.
Main Methods:
- A survey of 221 physicians assessed MCC, compassion barriers, expressive suppression, burnout, flourishing, and therapeutic relationships.
- Structural equation modeling and multigroup analyses were used to examine direct and indirect associations and model invariance across experience levels.
Main Results:
- Barriers to compassion and expressive suppression indirectly linked MCC to physician burnout and flourishing.
- Barriers to compassion fully explained the association between MCC and the quality of therapeutic relationships.
- The mediation model demonstrated invariance across physicians with varying years of experience.
Conclusions:
- MCC training should incorporate strategies to overcome compassion barriers and enhance emotion regulation skills.
- Improving physician psychological adjustment and therapeutic relationships through targeted interventions can positively impact healthcare quality.
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