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The "RE.COMMUNICATION" training program to optimize medical communication and emotion regulation: lessons learned
Ana C Alves-Nogueira1, Cláudia Melo1,2, Maria Cristina Canavarro1,2
1Center for Research in Neuropsychology and Cognitive and Behavioral Intervention, Faculty of Psychology and Educational Sciences, University of Coimbra, Coimbra, Portugal.
The RE.COMMUNICATION training program is a feasible online course that enhances physicians' communication competence and emotion regulation (ER) skills. Physicians found the training highly acceptable and suitable, with significant improvements noted in cognitive reappraisal.
Area of Science:
- Medical Education
- Communication Skills Training
- Physician Well-being
Background:
- Effective physician communication and emotion regulation (ER) are crucial for patient care and physician well-being.
- ER skills are often omitted from current medical communication training curricula.
- The need for specialized training to enhance these skills in physicians is evident.
Purpose of the Study:
- To evaluate the feasibility of the 'RE.COMMUNICATION' online synchronous training program for physicians.
- To assess the acceptability, suitability, and implementation aspects of the training.
- To examine preliminary effects on physician communication competence and ER skills (cognitive reappraisal, expressive suppression).
Main Methods:
- A mixed-methods approach was used to assess five feasibility dimensions: recruitment, data collection, resources, implementation, acceptability, and suitability.
- Fifty-two physicians participated in the 8-hour online training program.
- Pre- and post-training assessments were conducted, with follow-up at one month to measure changes in communication competence and ER strategies.
Main Results:
- The training program demonstrated high acceptability and suitability, with participants rating content, relevance, and utility positively.
- Key strengths identified included group dynamics, trainer competence, and practical exercises.
- Physicians showed significant improvements in communication competence and cognitive reappraisal one month post-training; no significant changes in expressive suppression were observed.
Conclusions:
- The 'RE.COMMUNICATION' program is a feasible and well-received training intervention for enhancing physician communication and ER skills.
- The study identified areas for refinement in recruitment, data collection, and implementation for future iterations.
- Findings support the development of a pilot randomized controlled trial to further validate the program's efficacy.
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