The Impact of Mobbing on Nurses' Levels of Hope: A Factorial Design Study

The mobbing process leads to a decrease in both personal and professional levels of hope. This study aimed to assess the influence of mobbing behaviors, both witnessed and experienced, on the levels of hope among nurses. This study employed a descriptive and cross-sectional design. Data were gathered from 246 nurses working in the eastern part of Türkiye using a Demographic Information Form and the Hope Scale. Data were analyzed using a factorial design. Numerical, percentage, and two-way analysis of variance (2X2 ANOVA) for independent groups were performed in data analysis. The study revealed that 53.7% of nurses had witnessed or experienced mobbing, while 29.7% had neither witnessed nor experienced it. The mean total score for nurses on the Hope Scale was 21.61 ± 7.98. It was determined that witnessing mobbing had a 19.5% impact, experiencing mobbing had a 38.3% impact, and the combined effect of witnessing and experiencing mobbing had an 8.4% impact on hope scores. According to variance analysis, the hope scores of nurses who witnessed or experienced mobbing were significantly lower than those of other groups. The majority of nurses have been exposed to or witnessed mobbing, and they experience moderate levels of hope. Experiencing mobbing alone or witnessing it alone significantly affects nurses' levels of hope, while their combined effect has a moderate impact. An impartial examination of mobbing processes within institutions is a crucial policy contributing to nurses' professional development, compassionate care provision, and psychosocial well-being.