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Psychological responses to stress encompass the various cognitive and emotional reactions individuals experience when faced with challenging or threatening situations, such as a job loss. Prolonged exposure to stressors can disturb emotional balance, increasing negative emotions (e.g., anxiety and sadness) and diminishing positive emotions (e.g., joy and satisfaction). These persistent emotional shifts are associated with an increased risk of both physical illness and mental health issues, such...
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The Social Dimension of Stress: Experimental Manipulations of Social Support and Social Identity in the Trier Social Stress Test
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How Job Crafting Dimensions Differentially Moderate the Translation of Work Conditions into Stress Perceptions.

Giovanni Di Stefano1, Elena Lo Piccolo2, Lavinia Cicero3

  • 1Department of Psychology, Educational Science and Human Movement, University of Palermo, 90128 Palermo, Italy.

Behavioral Sciences (Basel, Switzerland)
|June 26, 2025
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Summary

Job crafting can change how employees perceive work stress. While social job crafting helps reduce stress, structural job crafting may unexpectedly increase it in some situations.

Keywords:
effort–reward imbalancejob craftingjob demands–resourcesproactive behaviorwork stress

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Area of Science:

  • Organizational Psychology
  • Occupational Health Psychology

Background:

  • Job crafting, employees proactively modifying their roles, is explored as a stress management technique.
  • Existing models like Effort-Reward Imbalance and Job Demands-Resources provide frameworks for understanding work conditions and stress.

Purpose of the Study:

  • To investigate how different dimensions of job crafting moderate the relationship between work conditions and employee stress perceptions.
  • To test if increasing structural resources, social resources, or challenging demands influences the perception of work effort and reward.

Main Methods:

  • Survey data collected from 376 Italian employees.
  • Statistical analysis to examine the moderating effects of job crafting dimensions on the perception of work conditions.

Main Results:

  • Factual indicators of effort and reward positively predicted employees' perceived effort and reward.
  • Increasing social resources buffered the perceived effort-reward imbalance and strengthened the perceived reward.
  • Increasing structural resources unexpectedly amplified the relationship between effort and perception, potentially increasing stress awareness.

Conclusions:

  • Job crafting dimensions have varied effects on stress perception, not uniformly positive.
  • Social job crafting appears consistently beneficial for stress management.
  • Structural job crafting may have unintended negative consequences, necessitating nuanced organizational implementation strategies.