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Beyond Omakase: Designing Shared Control for Navigation Robots with Blind People.
Rie Kamikubo1, Seita Kayukawa2, Yuka Kaniwa3
1University of Maryland, College Park Maryland, United States IBM Research - Tokyo Tokyo, Japan.
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems. CHI Conference
|June 26, 2025
Summary
Blind individuals using autonomous navigation robots prefer active control over "omakase" (robot-led) approaches. Shared control in "boss" and "monitor" modes enhances independence and environmental interaction for users.
Area of Science:
- Human-Robot Interaction
- Assistive Technology
- Robotics
Background:
- Autonomous navigation robots offer independence for blind individuals but often use an
- omakase
- approach, limiting user control.
- Social robot navigation presents unique challenges, especially in crowded environments, impacting user experience and independence.
Purpose of the Study:
- To investigate methods for enhancing user control in social robot navigation for blind individuals.
- To explore user preferences for different modes of autonomy in robot-assisted navigation.
Main Methods:
- Two studies were conducted with blind participants (N=14 for interviews, N=13 for navigation tasks).
- Structured interviews identified challenges in crowded spaces.
- Navigation tasks explored various autonomy modes, including
- boss
- and
- monitor
- modes.
Main Results:
- Crowded spaces were identified as critical areas requiring user management.
- Participants favored an active role (
- boss
- mode) for managing social interactions.
- "Monitor" mode facilitated environmental assessment, movement negotiation, and robot interaction.
Conclusions:
- Shared control and active user involvement are crucial for effective social navigation robot design for blind users.
- Design strategies should accommodate user preferences for control, balancing robot assistance with personal agency.
- Findings provide insights for developing more inclusive and user-centered autonomous navigation systems.
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