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Related Concept Videos

Techniques of Therapeutic Communication II: Focusing, Paraphrasing, and Summarizing01:23

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Focusing involves centering a conversation on a message's critical elements or concepts. Focusing is valuable if the talk is vague or patients begin to repeat themselves. Sometimes, when patients are asked about their symptoms, they may go off-topic and try to tell their entire life story. Respectfully, the nurse should bring the conversation back into focus.
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Techniques of therapeutic communication I: Active Listening, Sharing Observations, Validation, and Using Touch01:15

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The history of therapeutic communication can be traced back to Florence Nightingale, who emphasized the importance of developing trusting relationships with patients. She taught that the presence of nurses with patients results in therapeutic healing.
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Communication01:28

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Sharing information, concepts, and emotions to foster mutual understanding is communication. The sender, recipient, and transaction must be considered in this manner. The sender is the person who shares the message, the recipient is the person who receives and understands the message, and the transaction is the method used to deliver the message and the variables that affect the communication's context and surroundings. The nurse-client connection is built on therapeutic communication.
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Role of Communication in the Nursing Process I: Assessment and Diagnosis01:25

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The nursing process uses scientific reasoning, problem-solving, and critical thinking to guide nurses in providing patients with appropriate care. This process is a systematic approach to recognize, avoid, and treat current or potential health issues while promoting the patient's well-being.
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A successful patient outcome depends mainly on the evaluation stage of the nursing process. Evaluation determines effectiveness by reviewing what was done previously after the completion of nursing interventions. Every time a healthcare professional steps in or administers treatment, they must reassess or evaluate the action to ensure the intended result. During the evaluation phase, there are three probable patient outcomes:
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Related Experiment Video

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Enhancing Caregiver-Provider Communication in Comprehensive Nursing Service with the Double Diamond Methodology.

Juwa Lee1, Yoomi Shin1, Geonyeong Yeo1

  • 1Department of Nursing, Yonsei University Graduate School, South Korea.

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|August 8, 2025
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Summary

This study introduces Collabocare, a mobile app prototype to enhance communication for South Korea's nursing services. The app streamlines patient care updates and offers an AI assistant, aiming to reduce caregiver stress and boost workflow efficiency.

Keywords:
CommunicationComprehensive Nursing ServiceDouble Diamond MethodologyService design

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Area of Science:

  • Healthcare technology
  • Nursing informatics
  • Human-computer interaction

Background:

  • Effective communication is crucial in South Korea's comprehensive nursing services.
  • Caregiver stress and workflow inefficiencies are significant challenges in current nursing practices.

Purpose of the Study:

  • To develop a mobile application prototype, "Collabocare," to improve communication among caregivers.
  • To address caregiver needs and enhance provider workflow efficiency in nursing services.

Main Methods:

  • Utilized the Double Diamond design methodology.
  • Conducted desk research, interviews, and developed personas and user journey maps to identify caregiver needs.

Main Results:

  • Developed the "Collabocare" mobile app prototype.
  • The app provides real-time patient care updates (treatment plans, tests, locations).
  • Integrated an AI assistant to address common caregiver queries.

Conclusions:

  • Collabocare has the potential to significantly reduce caregiver stress.
  • The application aims to improve overall provider workflow efficiency in nursing settings.