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Health Quality 5.0: Putting Patient Safety Back on the Front Burner: The Time Is Now
Leslee J Thompson1, G Ross Baker2
1Leslee J. Thompson, is the chief executive officer at Health Standards Organization and Accreditation Canada in Ottawa, ON. She works as an executive-in-residence at the Rotman School of Management at the University of Toronto in Toronto, ON, and focuses on strategy and change leadership. A passionate champion of people-centred care, Leslee began her career as an intensive care unit nurse and has 30 years of experience as a senior executive in hospitals, health systems, the government and a global MedTech company. She has served on multiple public and private sector boards, including the International Society for Quality in Health Care.
Patient safety in Canada has declined due to shifting priorities. This article offers strategies to restore safety by protecting healthcare workers and involving patients, essential for high-quality care.
Area of Science:
- Healthcare Management
- Patient Safety Research
- Public Health Policy
Background:
- Patient safety focus in Canada has diminished, not due to resolved issues, but due to shifting priorities.
- This shift poses risks of reduced vigilance within the healthcare system.
Purpose of the Study:
- To explore the risks associated with decreased attention to patient safety.
- To propose evidence-based strategies for recentering patient safety as a core healthcare element.
Main Methods:
- Review of current healthcare priorities and their impact on patient safety.
- Analysis of risks stemming from reduced vigilance in healthcare settings.
- Identification of stakeholders and actionable strategies for safety improvement.
Main Results:
- Healthcare priorities have shifted away from patient safety, increasing risks.
- Evidence-based strategies are presented to re-establish safety as a priority.
- The importance of protecting healthcare workers and involving patients/families is highlighted.
Conclusions:
- A coordinated and sustained approach to patient safety is crucial.
- Restoring safety is essential for high-quality care across all health system levels.
- Prioritizing safety can lead to improved resources, productivity, and prosperity.
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