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Health Quality 5.0: Putting Patient Safety Back on the Front Burner: The Time Is Now
Leslee J Thompson1, G Ross Baker2
1Leslee J. Thompson, is the chief executive officer at Health Standards Organization and Accreditation Canada in Ottawa, ON. She works as an executive-in-residence at the Rotman School of Management at the University of Toronto in Toronto, ON, and focuses on strategy and change leadership. A passionate champion of people-centred care, Leslee began her career as an intensive care unit nurse and has 30 years of experience as a senior executive in hospitals, health systems, the government and a global MedTech company. She has served on multiple public and private sector boards, including the International Society for Quality in Health Care.
Abstract:
The focus on patient safety in Canada has been displaced - not because the safety issues have been solved, but because priorities have shifted. This article explores the risks of reduced vigilance and offers evidence-based strategies to recentre safety. It emphasizes the need to protect healthcare workers and meaningfully involve patients and families. Clear actions are outlined for governments, health systems, healthcare leaders, providers and the public. A coordinated, sustained approach to safety can unlock resources, boost productivity and enhance prosperity. Restoring safety as a core element of high-quality care is essential across all levels of the health system.
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