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Healthcare quality is evolving due to societal shifts. This article proposes Quality 5.0, focusing on human centricity, trust, resilience, sustainability, and prosperity for improved outcomes.

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Area of Science:

  • Healthcare Management
  • Organizational Psychology
  • Societal Trends

Background:

  • Healthcare quality is influenced by societal, economic, and technological changes.
  • Traditional quality frameworks require adaptation to evolving contexts.
  • This article concludes a series on a new, multi-dimensional view of quality.

Purpose of the Study:

  • To present a comprehensive framework for Quality 5.0.
  • To outline necessary shifts in healthcare quality and leadership.
  • To propose metrics for progress and future leadership competencies.

Main Methods:

  • Exploration of key themes: human centricity, trust, resilience, sustainability, and prosperity.
  • Description of specific shifts required for Quality 5.0 implementation.
  • Proposal of measurement and monitoring strategies.

Main Results:

  • A multi-dimensional model for Quality 5.0 is detailed.
  • Specific actionable shifts toward this new quality paradigm are identified.
  • New leadership competencies essential for future healthcare quality are presented.

Conclusions:

  • Adapting quality frameworks to societal changes is crucial for future healthcare.
  • Quality 5.0 offers a holistic approach integrating human centricity, trust, resilience, sustainability, and prosperity.
  • The proposed framework and leadership competencies aim to inspire systemic improvements in healthcare outcomes.