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Development of a Data-Based Method for Predicting Nursing Workload in an Acute Care Hospital: Methodological Study.

Mark McMahon1,2, Sylvie Plate3, Tobias Herz3

  • 1Department of Quantitative Biomedicine, University of Zürich, Schmelzbergstrasse 26, Zürich, 8006, Switzerland, 41 446356631.

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Summary

Machine learning models accurately predict nursing workload using historical data, outperforming traditional methods. This advancement aids hospital staff planning and improves patient care and nurse well-being.

Keywords:
acute caredataforecastinghospitallinear modelsmachine learningnursenursing staffnursing workloadobservationalpredictionpredictiveretrospectivestaffstatistical modelingworkload

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Area of Science:

  • Healthcare Operations Research
  • Applied Machine Learning
  • Nursing Informatics

Background:

  • Effective nurse staffing is critical for patient care quality and hospital efficiency.
  • Traditional workload prediction methods lack accuracy.
  • Machine learning (ML) offers data-driven solutions for precise workload forecasting.

Purpose of the Study:

  • To utilize nursing activity data (LEP) for predicting future workload requirements.
  • To apply machine learning techniques for enhanced workload prediction accuracy.

Main Methods:

  • Retrospective observational study using inpatient nursing workload data (2017-2021).
  • Trained and tested ML models (Lasso regression, Random Forest, XGBoost) to predict workload 72 hours in advance.
  • Assessed performance using Mean Absolute Error (MAE) and Mean Absolute Percentage Error (MAPE) against a baseline.

Main Results:

  • ML models consistently outperformed the baseline, with Lasso regression showing a 25.0% average accuracy improvement.
  • The Lasso model achieved strong classification performance (AUC 0.79, precision 66.2%-75.3%) for predicting workload changes.
  • Critical misclassifications (increase as decrease, vice versa) occurred in only 0.17% of cases.

Conclusions:

  • Machine learning shows significant potential for improving nurse workload prediction accuracy.
  • Further research is needed to address data quality and explore advanced ML architectures.
  • Real-world evaluation through controlled trials is essential for practical implementation.