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Development of a Data-Based Method for Predicting Nursing Workload in an Acute Care Hospital: Methodological Study.
Mark McMahon1,2, Sylvie Plate3, Tobias Herz3
1Department of Quantitative Biomedicine, University of Zürich, Schmelzbergstrasse 26, Zürich, 8006, Switzerland, 41 446356631.
Machine learning models accurately predict nursing workload using historical data, outperforming traditional methods. This advancement aids hospital staff planning and improves patient care and nurse well-being.
Area of Science:
- Healthcare Operations Research
- Applied Machine Learning
- Nursing Informatics
Background:
- Effective nurse staffing is critical for patient care quality and hospital efficiency.
- Traditional workload prediction methods lack accuracy.
- Machine learning (ML) offers data-driven solutions for precise workload forecasting.
Purpose of the Study:
- To utilize nursing activity data (LEP) for predicting future workload requirements.
- To apply machine learning techniques for enhanced workload prediction accuracy.
Main Methods:
- Retrospective observational study using inpatient nursing workload data (2017-2021).
- Trained and tested ML models (Lasso regression, Random Forest, XGBoost) to predict workload 72 hours in advance.
- Assessed performance using Mean Absolute Error (MAE) and Mean Absolute Percentage Error (MAPE) against a baseline.
Main Results:
- ML models consistently outperformed the baseline, with Lasso regression showing a 25.0% average accuracy improvement.
- The Lasso model achieved strong classification performance (AUC 0.79, precision 66.2%-75.3%) for predicting workload changes.
- Critical misclassifications (increase as decrease, vice versa) occurred in only 0.17% of cases.
Conclusions:
- Machine learning shows significant potential for improving nurse workload prediction accuracy.
- Further research is needed to address data quality and explore advanced ML architectures.
- Real-world evaluation through controlled trials is essential for practical implementation.
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