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EVALUATING THE TRUSTWORTHINESS OF CHATGPT-GENERATED HEALTH INFORMATION AMONG FUTURE HEALTH CARE PROFESSIONALS
A Alhur1, D Sendi2, M AlZahrani3
11Department of Health Informatics, College of Public Health and Health Informatics, University of Hail, Saudi Arabia.
Saudi health science students show moderate trust in ChatGPT for health information, prioritizing accuracy and reliability. Their willingness to adopt AI tools depends on perceived trustworthiness and expert validation, highlighting the need for digital literacy in education.
Area of Science:
- Medical Education
- Artificial Intelligence in Healthcare
- Digital Health Literacy
Background:
- Generative AI tools like ChatGPT are increasingly used in healthcare education for knowledge access and clinical reasoning practice.
- Concerns exist regarding the accuracy, reliability, and educational value of AI-generated health information.
- Limited empirical data exists on student perceptions and trust in AI tools within Saudi Arabia.
Purpose of the Study:
- To evaluate the trustworthiness of ChatGPT-generated health information among future healthcare professionals in Saudi Arabia.
- To identify factors influencing students' willingness to adopt AI tools in academic and clinical settings.
Main Methods:
- Cross-sectional survey of 518 undergraduate health sciences students in Saudi universities.
- Structured questionnaire assessing demographics, AI knowledge, and attitudes using the Technology Acceptance Model.
- Analysis included descriptive statistics, Pearson's correlation, and multiple linear regression.
Main Results:
- Moderate trust (M=3.15) in ChatGPT for health queries, with high importance placed on expert verification and source citation.
- Perceived reliability (B=0.42) and accuracy (B=0.26) significantly predicted willingness to recommend ChatGPT.
- Risk awareness negatively predicted willingness to recommend (B=-0.19).
Conclusions:
- Saudi health science students view ChatGPT cautiously optimistically as a supplementary learning tool.
- Willingness to use and recommend ChatGPT is strongly tied to perceived content reliability and accuracy.
- There is a need to integrate digital literacy and critical appraisal skills into health curricula to address AI integration.
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