Historical and contemporary perspectives on nursing workforce satisfaction
Paige S Randall1, Jennie C De Gagne2
1University of North Carolina at Chapel Hill School of Nursing, Chapel Hill, NC.
Nursing Outlook
|October 15, 2025
Summary
Nurse dissatisfaction with working conditions and pay persists nearly 100 years later, exacerbated by the COVID-19 pandemic. This systemic issue impacts nursing workforce retention and patient care quality, demanding urgent reforms.
Area of Science:
- Nursing
- Healthcare Policy
- Workforce Studies
Background:
- Historical dissatisfaction among nurses regarding working conditions, pay, and hours was documented in 1928.
- Contemporary surveys reveal persistent and widespread nurse dissatisfaction, echoing concerns from nearly a century ago.
Purpose of the Study:
- To explore the evolution of nursing satisfaction over the past century.
- To describe persistent challenges impacting nurse job satisfaction.
- To offer implications for nursing leadership and policy.
Main Methods:
- Historical analysis of nursing workforce surveys and reports.
- Comparative analysis of nursing satisfaction data from 1928 to 2024.
- Literature review on nursing workforce challenges and policy.
Main Results:
- Nurse dissatisfaction with working conditions, pay, and hours is a recurring theme spanning nearly 100 years.
- The COVID-19 pandemic has intensified existing issues, accelerating retirements and increasing care demands.
- Persistent dissatisfaction poses significant risks to nursing workforce retention and patient care quality.
Conclusions:
- Nurse dissatisfaction is a systemic, long-standing issue requiring structural reforms.
- Urgent attention to nursing leadership, policy, and practice is needed to address workforce challenges.
- Addressing these persistent issues is critical for ensuring quality patient care and a stable nursing workforce.
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