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Preserving Sense of Agency: User Preferences for Robot Autonomy and User Control across Household Tasks
Claire Yang1, Heer Patel1, Max Kleiman-Weiner1
1University of Washington, Seattle, WA, USA.
Users want control over assistive robots, especially in high-risk situations. Even autonomous robots preserve user agency if programmed by the end-user, but preferences shift with context and trust.
Area of Science:
- Human-Robot Interaction
- Assistive Robotics
- Human-Computer Interaction
Background:
- Roboticists often assume full autonomy for assistive robots.
- User preference for high robot autonomy is unclear and may reduce the sense of agency.
- Understanding user control preferences is crucial for effective in-home robot design.
Purpose of the Study:
- To investigate how robot autonomy levels affect users' sense of agency.
- To determine user preferences for robot autonomy in varying risk contexts.
- To explore factors influencing user control and trust in assistive robots.
Main Methods:
- Participants rated their sense of agency across four robot autonomy levels.
- Participants ranked robot preferences for various household tasks.
- Contextual factors like risk and third-party involvement were manipulated.
Main Results:
- Sense of agency was influenced by robot autonomy and third-party involvement.
- End-user programmed robots maintained high user agency, even when autonomous.
- In high-risk scenarios, users preferred significantly more control over robot actions.
Conclusions:
- User preferences for robot autonomy are nuanced and context-dependent.
- Direct user programming enhances agency, but risk mitigation is paramount in critical situations.
- Trust in operators and task-specific risks significantly shape user expectations for robot control.
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