Transitioning to Patient-Centered Radiology: Exploring the Feasibility of Patient-Radiologist Video Imaging Review: A...

Area of Science:

• Radiology
• Patient Communication
• Telemedicine

Background:

• Effective communication between radiologists and patients is crucial for adherence to follow-up imaging recommendations.
• Traditional methods may not always bridge the gap in understanding imaging results and subsequent care pathways.

Purpose of the Study:

• To evaluate the feasibility, acceptability, and efficacy of virtual patient-radiologist video image reviews.
• To assess the impact of these virtual reviews on patient engagement and follow-up imaging rates.

Main Methods:

• A prospective observational study was conducted from December 2021 to December 2023, piloting radiologist-led patient video visits via Zoom.
• Visits were offered to patients in lung screening programs and those with incidental pulmonary nodules.
• Patient navigators scheduled follow-up appointments and documented visits, with post-visit surveys assessing patient experience.

Main Results:

• Out of 156 offered video visits, 73 were completed by 71 patients. Patients completing video visits were significantly more likely to return for follow-up imaging (94% vs. 80%, P = .019).
• 95% of patients reported increased likelihood to return for follow-up imaging after the virtual review.
• 59% experienced decreased imaging-related anxiety, and 98% desired future virtual reviews.

Conclusions:

• Radiologist-patient virtual image reviews, supported by patient navigators, are feasible and effective.
• These virtual interactions enhance patient engagement, address communication barriers, and positively influence follow-up imaging adherence.