Related Experiment Video

Updated: Jan 9, 2026

Treatment Model for Young Patients with Psychogenic Erectile Dysfunction and Resultant Infertility
04:22

Treatment Model for Young Patients with Psychogenic Erectile Dysfunction and Resultant Infertility

Published on: May 30, 2025

772

Impact of Empathic Language in Preappointment Communications on Appointment No-Show Rates

Adam B Furtado, Arpita Lal, Donal Murray

    Journal for Healthcare Quality : Official Publication of the National Association for Healthcare Quality
    |December 2, 2025
    PubMed

    Keywords:
    appointment remindersattendanceempathic communicationempathyno show

    More Related Videos

    E-Patient Counseling Trial E-PACO: Computer Based Education versus Nurse Counseling for Patients to Prepare for Colonoscopy06:28

    E-Patient Counseling Trial E-PACO: Computer Based Education versus Nurse Counseling for Patients to Prepare for Colonoscopy

    Published on: August 1, 2019

    8.7K
    The Adventures of Fundi Intervention Based on the Cognitive and Emotional Processing in Attention Deficit Hyperactive Disorder Patients05:48

    The Adventures of Fundi Intervention Based on the Cognitive and Emotional Processing in Attention Deficit Hyperactive Disorder Patients

    Published on: June 12, 2020

    6.3K

    Related Concept Videos

    Empathy02:34

    Empathy

    Some researchers suggest that altruism operates on empathy. Empathy is the capacity to understand another person’s perspective, to feel what he or she feels. An empathetic person makes an emotional connection with others and feels compelled to help (Batson, 1991). Empathy can be expressed in several ways, including cognitive, affective, and motor. 
    10.0K
    Types of Reports III: Telephone and Verbal Reports01:26

    Types of Reports III: Telephone and Verbal Reports

    Telephone and Verbal Reports in healthcare settings are two communication methods for conveying therapeutic instructions from healthcare providers to nurses or other healthcare staff.
    Here's an overview of each type:
    Telephone Orders
    970
    Techniques of Therapeutic Communication II: Focusing, Paraphrasing, and Summarizing01:23

    Techniques of Therapeutic Communication II: Focusing, Paraphrasing, and Summarizing

    Focusing involves centering a conversation on a message's critical elements or concepts. Focusing is valuable if the talk is vague or patients begin to repeat themselves. Sometimes, when patients are asked about their symptoms, they may go off-topic and try to tell their entire life story. Respectfully, the nurse should bring the conversation back into focus.
    This therapeutic technique can also be used when a patient brings up pertinent information during a health-related conversation. The...
    10.8K
    Barriers to Effective Communication II01:21

    Barriers to Effective Communication II

    The barriers to effective communication also include cultural barriers, semantic barriers, gender barriers, and time constraints.
    Cultural barriers:
    Differences in values, beliefs, religion, knowledge, and tradition can significantly impact communication. Awareness of nonverbal cues is critical, especially when conversing with a patient from a different culture. What appears appropriate in one culture may be inappropriate in another.
    Semantic barriers:
    As a result of their tendency to use...
    4.5K
    Techniques of therapeutic communication I: Active Listening, Sharing Observations, Validation, and Using Touch01:15

    Techniques of therapeutic communication I: Active Listening, Sharing Observations, Validation, and Using Touch

    The history of therapeutic communication can be traced back to Florence Nightingale, who emphasized the importance of developing trusting relationships with patients. She taught that the presence of nurses with patients results in therapeutic healing.
    Therapeutic communication is not the same as social interaction. Social interaction has no goal or purpose and consists of casual information sharing, whereas therapeutic communication has a plan or purpose for the conversation. Therapeutic...
    7.2K
    Therapeutic Communication01:30

    Therapeutic Communication

    Communication is a lifelong learning process. Through therapeutic communication, nurses can collect relevant assessment data, provide education and counseling, and interact during nursing interventions. Sending and receiving messages occur through verbal and nonverbal communication techniques and can happen separately or simultaneously.
    Verbal communication depends on language or a prescribed way of using words so that people can share information effectively. The critical aspects of verbal...
    6.9K