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MATCH: client-therapist matching with machine learning.

Seth M Peacock1, Ian H Goodin1, Ryan K Wood1

  • 1Brigham Young University, Provo, UT, USA.

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Summary
This summary is machine-generated.

A new framework uses archival data and computer science to match clients with therapists, improving counseling outcomes. This data-driven approach enhances client success while respecting therapist availability.

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Area of Science:

  • Clinical Psychology
  • Health Informatics
  • Computer Science

Background:

  • Therapist assignment significantly impacts counseling success.
  • Current methods often rely on simple availability, potentially missing optimal matches.

Purpose of the Study:

  • To develop and evaluate a framework for matching clients to therapists using archival data and algorithms.
  • To improve client outcomes compared to assignment to the next available therapist.
  • To incorporate therapist availability constraints into the matching process.

Main Methods:

  • Utilized high-dimensional survey data (CCAPS-62, OQ-45) from 10,100 therapy courses (2014-2019).
  • Estimated therapist-client outcome associations using predictive modeling.
  • Implemented constrained matching algorithms respecting therapist availability.
  • Evaluated performance via simulations and statistical tests.

Main Results:

  • The model predicted therapist-client pairs associated with an average improvement of 0.145-3.65 OQ-45 points (d=0.11).
  • This improvement was statistically significant (95% confidence interval).
  • The method demonstrated potential for improving outcomes with minimal impact on wait times and administrative changes.

Conclusions:

  • Data-driven client-therapist matching can significantly improve counseling outcomes.
  • Accounting for therapist availability constraints is crucial for practical implementation.
  • This approach offers a scalable solution for enhancing mental health service effectiveness.