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Evaluation of Glaucoma Treatment Information on Social Media Using Large Language Models
Asha Bulusu1,2, Paul R Cotran1,2, Amer M Alwreikat1,2
1Division of Ophthalmology, Department of Surgery, UMass Chan-Lahey School of Medicine, Burlington.
Glaucoma experts found less than half of social media posts on glaucoma treatment favorable. While large language models (LLMs) were less critical, they showed moderate agreement with experts but struggled to identify low-quality content.
Area of Science:
- Ophthalmology
- Medical Informatics
- Artificial Intelligence in Healthcare
Background:
- Social media platforms are increasingly used for health information dissemination.
- The quality of health information, particularly for complex conditions like glaucoma, varies significantly on these platforms.
- Evaluating the accuracy, readability, utility, and educational value of such content is crucial.
Purpose of the Study:
- To assess the quality of glaucoma treatment information shared on social media.
- To compare the evaluation of social media content quality by glaucoma experts and a large language model (LLM).
Main Methods:
- Five glaucoma experts rated social media posts on glaucoma treatment using a 5-point Likert scale across four domains.
- A reference standard for content quality was established based on expert consensus.
- A large language model (GPT-4) was prompted to evaluate the same posts using identical instructions.
- Agreement between experts and the LLM was analyzed using statistical measures (Cohen's kappa).
Main Results:
- Glaucoma experts judged only 40% of social media posts on glaucoma treatment favorably.
- The LLM (GPT-4) rated content favorably in 77% of cases, significantly more often than experts (P=0.017).
- Moderate agreement (κ=0.421) was observed between the LLM and experts, primarily when content was rated favorably.
Conclusions:
- While LLMs show moderate agreement with expert opinion on social media content quality, they are less discerning of low-quality information.
- AI-based systems may overestimate the quality of health information found on social media compared to human experts.
- Further research is needed to refine AI tools for accurately assessing medical information online.
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