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Published on: January 8, 2019
Privacy and Human-AI Relationships
Christopher Register1, Maryam Ali Khan1, Alberto Giubilini1
1Uehiro Oxford Institute, University of Oxford, Suite 1 Littlegate House, St Ebbe's Street, Oxford OX1 1PT, England.
Artificial intelligence (AI) agents, like chatbots, present unique privacy risks. Their human-like qualities may encourage users to share more personal data, especially in relationship-like interactions.
Area of Science:
- Human-Computer Interaction
- Artificial Intelligence Ethics
- Privacy Studies
Background:
- The increasing prevalence of artificial intelligence (AI) agents, including chatbots and personal AI assistants, necessitates a deeper understanding of their unique privacy implications.
- Existing privacy concerns associated with information technology are amplified by the anthropomorphic characteristics of AI agents, potentially leading to increased user data disclosure.
- User interactions with AI agents often adopt relationship-like dynamics, further complicating privacy considerations.
Purpose of the Study:
- To develop a comprehensive framework for evaluating the distinct privacy ramifications posed by AI agents.
- To analyze how human relational psychology influences user behavior and personal information disclosure when interacting with AI agents.
- To assess the impact of AI agent interactions on core privacy values.
Main Methods:
- Drawing upon established theories of privacy.
- Integrating findings from human relational psychology.
- Analyzing the effects of AI agent interactions on user behavior and information flow.
Main Results:
- AI agents' anthropomorphic features can encourage greater personal information disclosure.
- Relationship-like interactions with AI agents heighten privacy risks.
- The study identifies specific ways AI agents may impact established privacy values.
Conclusions:
- A novel framework is proposed for assessing the unique privacy challenges presented by AI agents.
- Understanding human psychology is crucial for mitigating AI-related privacy risks.
- The research underscores the need to consider AI's effects on autonomy, relationships, and security.
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