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Electronic Patient Record Implementation, an Enabler to Consolidation: Lessons from an Academic Health Science
Victoria Pelletier1, Brian Lo1,2, Smriti Rajkarnikar1
1Unity Health Toronto, Toronto, Ontario, Canada.
Abstract:
Consolidation of hospitals and health systems continue to grow with promises of more efficient models of care and operational improvements. However, knowledge of the drivers to support effective and successful consolidation continues to be limited. In this qualitative study, forty-five leaders were interviewed to examine the perceptions, experiences, and challenges on how the implementation of an Electronic Patient Record (EPR) system facilitated deeper integration across three sites. Key themes include the role of the EPR in system/data integration, consolidation of processes and, building relationships and enhancing cohesion. Future work should focus on integrating these leader insights with implementation activities to strengthen the design of large implementation programs to support accelerated integration.
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