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Cross-Cultural Communication in Mentoring: Impact on Individual Growth.
The Chronicle of Mentoring & Coaching
|February 20, 2026
Summary
A new cross-cultural communication in mentoring program significantly improved faculty knowledge and skills. This competency-based curriculum, delivered via the ECHO platform, enhances empathy and wellbeing in academic health centers.
Area of Science:
- Medical Education
- Cross-Cultural Communication
- Faculty Development
Background:
- Cross-cultural communication in mentoring impacts faculty and mentee performance, growth, and wellbeing.
- Few faculty training programs exist at academic health centers to address these skills.
- Developing these skills enhances empathy, emotional intelligence, and a sense of belonging.
Purpose of the Study:
- To introduce and evaluate a novel competency-based curriculum for cross-cultural communication in mentoring.
- To assess the impact of the curriculum on faculty knowledge, skills, self-awareness, and cultural humility.
- To explore the scalability of the curriculum using the ECHO platform.
Main Methods:
- An eight-module curriculum, 'Cross-Cultural Communication in Mentoring,' was developed focusing on cultural humility, social identity theory, empathic listening, emotional intelligence, self-awareness, and psychological safety.
- The curriculum utilized humanistic and experiential learning theories, emphasizing active participation, personal reflection, and interactive small group learning.
- Delivered over 1 hour per module via the ECHO platform, knowledge was assessed pre- and post-session.
Main Results:
- Participants reported significant increases in knowledge scores across all eight modules (p<0.001).
- Qualitative feedback indicated high relevance, a desire for more practical exercises, and appreciation for the interactive format.
- The study demonstrated improved knowledge and application of culturally aware mentoring skills.
Conclusions:
- A structured, competency-based curriculum effectively improves faculty knowledge and application of cross-cultural communication skills in mentoring.
- The ECHO platform offers a scalable solution for delivering such training to diverse academic health centers.
- This novel curriculum has the potential to enhance faculty mentoring and foster a more inclusive professional environment.
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