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The Relationship Between Emotional Intelligence and Job Performance Among Critical Care Nurses: A Cross-Sectional

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Area of Science:

  • Nursing
  • Healthcare Management
  • Psychology

Background:

  • Emotional intelligence (EI) is increasingly recognized for its potential influence on nurses' job performance (JP), especially in high-stress critical care settings.
  • Understanding this relationship is crucial for optimizing nursing practice and patient care in demanding environments.

Purpose of the Study:

  • To investigate the association between emotional intelligence and job performance among critical care nurses.
  • To determine if EI predicts JP in this specific high-stress nursing cohort.

Main Methods:

  • A cross-sectional study involving 50 registered nurses in a critical care unit, adhering to STROBE guidelines.
  • Validated tools were used for data collection, with statistical analyses including point-biserial correlation, ANOVA, and simple linear regression.

Main Results:

  • Neither gender nor age significantly impacted EI or JP scores.
  • Emotional intelligence was a significant predictor of job performance (F [1, 48] = 45.829; p < 0.001).
  • A significant inverse relationship was found: increased EI correlated with decreased JP (β = -0.699; p < 0.001).

Conclusions:

  • Emotional intelligence acts as a notable inverse predictor of job performance in critical care nurses.
  • High emotional labor in critical care may hinder technical performance, challenging the 'more is better' view of EI in healthcare.
  • Supportive workplace mechanisms are needed to help nurses with high EI manage emotional involvement and prevent compromised job performance.