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Related Experiment Video

Updated: May 19, 2026

Digital Home-Monitoring of Patients after Kidney Transplantation: The MACCS Platform

Digital Home-Monitoring of Patients after Kidney Transplantation: The MACCS Platform

Published on: April 12, 2021

The Effect of a WhatsApp Chatbot-Based Training Program on Infection Control Knowledge and Practices Among

Hossam Alhawatmeh¹, Seba M Issa¹, Ibrahim Alasqah²

¹Department of Adult Health Nursing, College of Nursing, Jordan University of Science and Technology, Irbid, 44220, Jordan, just.edu.jo.

Journal of Nursing Management

|May 18, 2026

Summary

This study shows a WhatsApp chatbot effectively improved hemodialysis nurses' infection control knowledge and practices. This digital training offers a flexible method to enhance patient safety in dialysis units.

Keywords:

artificial intelligence distance education infection control knowledge nurses practice patterns renal dialysis

Related Experiment Videos

Last Updated: May 19, 2026

Digital Home-Monitoring of Patients after Kidney Transplantation: The MACCS Platform

Digital Home-Monitoring of Patients after Kidney Transplantation: The MACCS Platform

Published on: April 12, 2021

Area of Science:

Nursing Education
Infection Control
Digital Health

Background:

Hemodialysis patients face high infection risks.
Nurses' infection control skills vary.
Limited trials exist for digital infection control training in hemodialysis.

Purpose of the Study:

To evaluate a WhatsApp chatbot training program's impact on hemodialysis nurses' infection control knowledge.
To assess the program's effect on nurses' infection control practices.

Main Methods:

A cluster-randomized controlled trial involving 50 nurses across five Jordanian hospitals.
Intervention group received a 4-week WhatsApp chatbot training; control group did not.
Knowledge and practices assessed via self-reporting at baseline and post-intervention.

Main Results:

The intervention group demonstrated significant improvements in both infection control knowledge (p < 0.0001) and practices (p < 0.0001).
Large effect sizes were observed for both knowledge and practice improvements.
The chatbot training led to statistically significant gains compared to the control group.

Conclusions:

WhatsApp chatbot training is an effective e-learning strategy for enhancing nurses' infection control competencies.
This method offers a flexible and scalable solution for improving patient safety in hemodialysis.
Nurse managers can utilize this tool to boost infection control skills and patient outcomes.