Organization and Management of Critical Care Services: Unexpected Challenges in Leading a Critical Care Organization

Uncertainty is the only constant in critical care medicine leadership, ranging from unexpected staff attrition to global pandemics. Developing skills to retain experienced staff, manage conflict, and handle failure are essential to be effective. Successful leaders have knowledge of the challenges experienced by front-line clinicians and clearly communicate with their teams. By creating a culture of safety and making clinicians feel valued, leaders can help their Critical Care Organization not just survive, but thrive.