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Assessing the Implementation of Shared Decision-Making in Primary Care: A Study With Unannounced Standardized
Mahima Khan1, Shelley Yu1, Abigail Henderson1
1Department of Medicine, NYU Grossman School of Medicine, Division of General Internal Medicine and Clinical Innovation, New York, New York, USA.
Physicians use shared decision-making (SDM) differently based on the clinical topic. SDM scores were higher for smoking cessation than for gastroesophageal reflux disease (GERD), indicating topic-specific application.
Area of Science:
- Medical Education
- Clinical Communication
- Health Behavior Research
Background:
- Shared decision-making (SDM) is a cornerstone of patient-centered care, recommended by clinical guidelines.
- However, consistent application of SDM by clinicians across diverse clinical scenarios remains a challenge.
- The influence of specific clinical topics on SDM practice is not well understood.
Purpose of the Study:
- To investigate how the clinical topic influences resident physicians' application of shared decision-making (SDM).
- To compare SDM engagement in discussions about gastroesophageal reflux disease (GERD) versus smoking cessation.
Main Methods:
- Unannounced standardized patients (USPs) simulated new patient visits for GERD and smoking cessation.
- Resident physicians' interactions were audio-recorded and assessed using the Observer OPTION-5 tool for SDM quality.
Main Results:
- SDM scores were significantly higher during smoking cessation discussions compared to GERD management.
- Residents more consistently incorporated patient preferences in smoking cessation discussions.
- Conversely, residents provided more information during GERD management consultations.
Conclusions:
- Physician SDM behaviors appear to be adapted based on the clinical context, demonstrating topic-dependent application.
- Educational strategies are needed to address this variability and ensure balanced SDM implementation for both routine and behaviorally complex issues.
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