Workforce Diversity Interactions and Perceptions Among Nurses in a Tertiary Maternity Facility in Qatar: A Sequential...

Area of Science:

• Healthcare Management
• Nursing Workforce Dynamics
• Cross-Cultural Healthcare

Background:

• Growing global multiculturalism necessitates a diverse nursing workforce for equitable patient care.
• Limited research exists on multicultural nursing workforce dynamics in the Gulf region, particularly Qatar.
• Examining Qatar's multicultural nursing workforce is crucial to address this research gap.

Purpose of the Study:

• To explore nurses' experiences with a diverse workforce.
• To assess the level of nurse interaction within a multicultural healthcare setting in Qatar.

Main Methods:

• Sequential exploratory mixed-methods research conducted at a tertiary maternity facility in Doha, Qatar.
• Phase I involved a survey of 735 nurses using the Workforce Diversity Questionnaire II.
• Phase II included focus group discussions with 10 nurses.

Main Results:

• Nurses reported high ratings across all domains of workforce diversity interaction.
• Interaction levels were influenced by nurse's age, nationality, clinical experience, patient diversity, and residency duration.
• Identified barriers and facilitators impacted workforce diversity interaction.

Conclusions:

• Recommends developing training programs focused on essential competencies for nurses in diverse settings.
• Suggests further research to evaluate the impact of competencies and training on patient outcomes and organizational performance.